Terms and Conditions

Terms and Conditions

Last updated: December 7, 2025

These Terms and Conditions (“Terms”) govern your access to and use of the AURÉL LANE website, services, and all related content, features, tools, and products offered through the website (collectively, the “Services”). By accessing or using any part of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with these Terms, you must discontinue using the Services immediately.

AURÉL LANE reserves the right to update, modify, or replace any part of these Terms at any time. The date of the latest update will always be indicated above. Your continued use of the Services following updates constitutes acceptance of the revised Terms.

Use of the Website

By using the Services, you confirm that:

  • You are at least 18 years old or accessing the Services under the supervision of a parent or legal guardian.

  • You will use the Services only for lawful purposes.

  • You will provide accurate, complete, and current information where required.

Any unauthorized use of the website, including fraudulent activities, may result in suspension or termination of access.

Products and Services

AURÉL LANE strives to ensure product descriptions, images, pricing, availability, and other information are accurate and updated. However:

  • We do not warrant that all product details are error-free.

  • Colors and visuals may vary due to lighting, screen settings, or photography.

  • Product availability is subject to change without notice.

We reserve the right to discontinue or modify any product, pricing, or offer at any time without prior notification.

Order Acceptance and Cancellation

Placing an order through the Services constitutes an offer to purchase. AURÉL LANE may accept or reject any order at its sole discretion.

An order may be canceled or declined if:

  • The product is out of stock

  • Pricing or product information contains errors

  • Fraudulent or suspicious activity is detected

  • Shipping to your location is restricted

  • Payment authorization is unsuccessful

Once an order is dispatched, it cannot be canceled and will fall under our Refund and Return Policy.

Pricing and Payment

All prices displayed on the website are in Pakistani Rupees (PKR) unless otherwise stated. Prices may be updated without notice.

By completing a purchase:

  • You authorize us to charge your selected payment method.

  • You confirm that payment information provided is valid and authorized.

  • You acknowledge that additional fees (shipping, taxes) may apply where stated.

AURÉL LANE is not responsible for delays or failures caused by payment processors or banking institutions.

Shipping and Delivery

All shipping, processing, and delivery details are governed by our Shipping Policy.

By placing an order, you acknowledge and accept:

  • Estimated delivery timelines are not guaranteed

  • Delivery may be affected by courier delays or external factors

  • Risk of loss transfers to the courier upon dispatch and to the customer upon final delivery

Please refer to our Shipping Policy for detailed information.

Returns, Refunds, and Exchanges

All returns and refunds are handled in accordance with our Refund and Return Policy.

By completing a purchase, you confirm that you understand and accept:

  • Eligibility criteria for returns

  • Non-returnable product categories

  • Evidence requirements for claims

  • Timelines and conditions under which refunds may be issued

Refer to the Refund and Return Policy for full terms.

User Accounts and Security

When creating an account or submitting information on the website, you agree to:

  • Provide accurate and updated details

  • Maintain confidentiality of your login credentials

  • Take responsibility for all activities under your account

AURÉL LANE is not liable for unauthorized access due to compromised credentials.

We reserve the right to suspend or terminate accounts involved in:

  • Fraudulent activities

  • Policy violations

  • Abuse or misuse of Services

  • Providing false or misleading information

Intellectual Property Rights

All content available through the Services—including text, graphics, images, logos, designs, audio, video, software, and branding—is the exclusive property of AURÉL LANE or its licensors.

You may not, without written permission:

  • Copy, reproduce, modify, distribute, or republish any part of the content

  • Use branding, trademarks, or images for personal or commercial use

  • Reverse-engineer or exploit the website or its systems

Unauthorized use may result in legal action.

Third-Party Services

The website may contain links or integrations with third-party services, platforms, or tools. These entities operate independently and are not controlled by AURÉL LANE.

We are not responsible for:

  • The content, privacy practices, or policies of third-party websites

  • Losses or damages arising from use of third-party services

Using any third-party link is at your own risk.

Prohibited Activities

You agree not to use the Services for:

  • Illegal, fraudulent, or abusive activities

  • Violating intellectual property rights

  • Uploading viruses, malware, or harmful scripts

  • Interfering with website functionality

  • Attempting unauthorized access or data extraction

Any breach may result in legal action and termination of access.

Limitation of Liability

To the maximum extent permitted by law, AURÉL LANE is not responsible for any direct, indirect, incidental, consequential, or punitive damages arising from:

  • Website usage

  • Product purchase or use

  • Inaccuracies or delays

  • Technical issues

  • Unauthorized access to your account or data

Your sole remedy for dissatisfaction with the Services is to stop using the website.

Indemnification

You agree to indemnify and hold harmless AURÉL LANE, its owners, employees, partners, and affiliates from all claims, damages, liabilities, losses, or demands arising from:

  • Your misuse of the Services

  • Violation of these Terms

  • Violation of any third-party rights

  • Unauthorized actions under your account

Termination

AURÉL LANE may suspend or terminate your access to the Services at any time if:

  • You violate these Terms

  • Suspicious or fraudulent activity is detected

  • Legal requirements necessitate such action

Termination does not limit our right to pursue remedies for policy violations.

Governing Law

These Terms are governed by and interpreted in accordance with the laws of Pakistan. Any disputes shall be resolved exclusively through the appropriate courts within Pakistan.

Contact Information

For questions or concerns regarding these Terms and Conditions, you may contact us at:

Email: aurellaneofficial@gmail.com
Phone: +92 319 2265508